We offer FREE shipping on all orders from 300$

Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it 2-3 days after dispatch.

In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

If you are not happy with your item, then you are entitled to a full refund (including the original postage cost) if it is returned within 14 days.

If you have simply changed your mind, then you have to cover return shipping costs (we suggest using a trackable method).

However; if the item is damaged faulty or in any way not as described, then you will not be responsible for the return postage.

If you require any help with your order, please don’t hesitate to contact us by email at :info@europaptieka.com

If you send an email you will get an answer back from us the same day, guaranteed!